Each weekend, Norwood’s Michael Donovan takes a trip to Taunton State Hospital to visit his brother.
There is a certain routine that comes with the visits: Checking in with a receptionist, receiving a visitor’s sticker and being escorted to a visiting room in one of the units before being greeted by his brother, who is retrieved by a staffer at the hospital from a shared area of the ward that visitors are restricted from. Before walking into the visiting area, a staffer behind a glass partition hits a buzzer to open a door.